DemandReviews is the AI-powered reputation engine that collects reviews, monitors competitors, and routes happy customers to the platforms where you need them most.
Total Reviews
847
+12%
Avg Rating
4.7
+0.3
NPS Score
72
+8
This Week
23
+5
Top Platform
Trusted by 2,500+ local businesses across 60+ industries
4.8x
More Reviews
89%
Positive Rate
60s
Setup Time
0
Learning Curve
Most businesses struggle with reviews. We fix that.
Competitors have more reviews and higher ratings
Reviews scattered across platforms with no strategy
Fake or policy-violating reviews dragging down your rating
No system to ask for reviews at the right time
Unanswered reviews signaling poor customer service to prospects
Paying agencies with no measurable ROI
AI-powered routing sends customers where you need reviews most
One dashboard to track every platform and competitor
Search & Destroy flags policy-violating reviews for removal
Behavioral timing sends requests at peak moments
AI Auto-Reply drafts tone-aware, on-brand responses in seconds
Full transparency with real-time analytics and tracking
Smart routing, competitor intelligence, AI-powered drafting, and multi-channel collection — all in one platform.
AI analyzes competitor gaps and routes customers to where you need reviews most. Platforms update in real-time.
Never leave a review unanswered. Our AI generates personalized, on-brand responses to every review in seconds. Approve with one click, copy, and paste.
AI scans 1-2 star reviews for Google policy violations. Flag fake reviews, generate evidence binders, and file disputes with one click.
Customers tap industry-specific chips to build reviews in seconds, then AI polishes them with SEO keywords.
Generate branded QR codes for receipts, tables, signage. One link that routes intelligently. Track every scan.
Track 3 competitors across Google, Yelp, and Trustpilot. See rating gaps, review velocity, and anomalies.
Automated follow-ups with behavioral timing based on the Peak-End Rule for maximum conversion.
Our AI reads every incoming review and drafts a personalized, on-brand reply in seconds — matching the reviewer's sentiment, referencing specific details, and reflecting your industry's voice. You approve with one click, copy, and paste. Google rewards businesses that respond.
Empathetic for negative reviews, warm and appreciative for positives. The AI adapts to every sentiment automatically.
A dental practice response sounds different from a restaurant reply. 60+ industry contexts baked in.
Every draft needs your thumbs-up before it goes anywhere. Edit, approve, and post — full control, zero effort.
Auto-Reply works natively with your connected Google Business Profile so responses show up where customers look first.
"Marcus was incredible — fixed our boiler in under an hour and even cleaned up after. Best service we've had!"
"Thank you so much, Sarah! We're thrilled Marcus could get your boiler sorted quickly. We'll pass along the kind words — it means the world to the team. We'd love to help again whenever you need us!"
Tone: Warm & Appreciative · Industry: Home Services · Google Business Profile
Set up in 60 seconds. Start seeing results immediately.
Add your Google, Yelp, and Trustpilot profiles. We start monitoring and benchmarking immediately.
One link, one QR code. Our AI routes each customer to the platform with the biggest competitive gap.
Customers build reviews in seconds with our AI-powered review assembler. You dominate the competition.
Pre-configured for 60+ sub-industries with custom review chips, SEO keywords, AI context, and outreach timing.
...and 48 more sub-industries with industry-specific configurations
Resell DemandReviews under your own brand. Custom domains, logos, and complete ghost branding. Your clients will never know.
Point reviews.yourclient.com to your white-labeled instance
Custom logo, favicon, Google Fonts, and color schemes
Hide "Powered by DemandReviews" completely. Full stealth.
YourBrand Reviews
reviews.youragency.com
No "Powered by" badge visible
Real-time competitor tracking across every platform
Reviews, competitors, campaigns, QR codes, SmartLinks, widgets — all managed from a single pane of glass.
1,247
Total Reviews
4.7
Avg Rating
72
NPS Score
Reviews by Platform
Everything you need in one dashboard
Our AI analyzes your review counts and ratings across Google, Yelp, Trustpilot, and other platforms, then compares them to your competitors. When a customer clicks your SmartLink, they're directed to the platform where a new review will have the biggest competitive impact. Routing modes include gap-priority, round-robin, and weighted — all updating in real-time as your review landscape changes.
DemandReviews supports Google Business Profile, Yelp, Trustpilot, Facebook, G2, Capterra, and more. Platform Discovery auto-finds your Google and Yelp profiles by business name and location. Our deep-link technology opens the correct review form directly, and the Platform Health engine auto-heals broken links.
Most businesses are fully set up in under 60 seconds. Select your industry (60+ sub-industries across 15 categories), connect your review platforms via auto-discovery, and share your SmartLink. Review chips, SEO keywords, AI context, and outreach timing all auto-configure based on your business type.
Yes! Every new subscription includes a 7-day free trial with full access to all features — smart routing, competitor tracking, QR codes, AI-powered review drafting, and SMS campaigns. You can also redeem a marketplace activation code at /activate with no credit card required.
Absolutely. The Agency plan ($199/mo) includes full white-label support: custom domains via CNAME, your own logo and favicon, custom Google Font families, brand colors, and the ability to completely hide the "Powered by DemandReviews" badge. All review pages, SmartLinks, and ClipboardBridge screens render with your branding.
Yes. Send review requests via email (Resend) and SMS (Twilio) with behavioral timing based on the Peak-End Rule. AI Warm Openers generate unique, human-sounding first lines that never say "review" or "feedback." SMS messages are guardrailed to 160 characters, and industry-specific specificity prompts help reviews survive Google's quality filters.
Yes. Search & Destroy scans your 1-2 star reviews for Google policy violations using AI classification (6 violation categories). Flagged reviews receive an AI Forensic Verdict with removal probability. For $49 per review (one-time), the Sniper Defense Pack provides a 4-page Evidence Binder PDF, pre-written submission briefs, and a 7-stage escalation pipeline including Google Support prompts and X thread generation.
All review collection follows 2026 FTC/CMA regulations automatically. Neutral Choice UI shows all customers both "Leave a Public Review" and "Contact Management Directly" — no sentiment gating. A mandatory 4-hour Wi-Fi Safety Delay prevents on-premise detection. Anti-Burst Drip Feed enforces velocity limits. Every send includes a full no-gating audit trail for regulatory proof.
When a new review comes in, Claude Sonnet automatically generates a response draft tailored to the review's content, sentiment, and star rating. Responses are industry-aware — a restaurant reply sounds different from a dental or home services reply. Every draft is checked for AI hallucinations (invented details) and PII is stripped before the draft is surfaced to you. Disputed or flagged reviews are automatically skipped so the Silence Protocol is never broken.
No — nothing is ever posted on your behalf. All drafts require manual approval by default. In the Responses tab you can Approve, Edit, Regenerate, or Reject each draft. Once approved, a Copy button lets you paste the response directly into Google Business Profile, Yelp, or any other platform. An auto-approve mode ("Require Approval" toggle off) unlocks only after you have manually approved at least 10 responses, ensuring the AI has calibrated to your style before running unsupervised.
Yes. In Settings > Auto-Reply you can configure: Response Voice (Enthusiastic, Balanced, Formal, or Casual), Response Length (Brief, Medium, or Detailed), a custom Signature line appended to every response, Personalization (address the reviewer by name when available), and a Rating Range to restrict draft generation to specific star ratings. You can also enable or disable the feature per business location and toggle the approval requirement on or off (after the 10-approval threshold is met).
Join 2,500+ businesses already winning with DemandReviews. 7-day free trial, no credit card required.